Website Terms & Use
Last Updated: 10-Sep-2024
1. Introduction
Welcome to Clientalio. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Use. Please read them carefully before using our platform.
We are committed to transparency and privacy. Clientalio takes a number of steps to comply with global data protection laws, including the General Data Protection Regulation (GDPR) and other applicable privacy regulations.
For detailed information about how we handle your personal data, please review our latest legal documents below:
2. About Us
Clientalio is a platform that helps individuals and businesses to collect authentic video and text testimonials from clients in a simple and secure way.
Features may include recording, uploading, sharing, reviewing, and embedding testimonials on websites or social media.
We reserve the right to modify or discontinue any feature, temporarily or permanently, without prior notice.
When you use Clientalio to collect testimonials from your clients, you act as the Data Controller for any data collected from your customers. We act as your Data Processor, meaning we only process, store, and manage your client data strictly to provide our service to you.
We do not send marketing or promotional messages to your clients, share or sell client data with third parties, or access or modify testimonial content unless required for technical or support purposes.
3. Accessing Our Website
Our servers and databases are securely hosted and maintained over cloud. We use a limited number of trusted third-party providers. Every third-party service provider we engage with is contractually bound to comply with applicable data protection standards and maintain strict data security.
Terms & Conditions
Last Updated: 10-Sep-2024
1. Introduction
This page, along with our Privacy Policy and Website Terms of Use, outlines the legal terms and conditions under which Clientalio makes available its online testimonial collection and management platform (the "Service"). By creating an account, accessing, or using our Service in any manner, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
2. Information About Us
Clientalio (“the Platform”), owned and operated by BWays Techno Solution ("we", "our", "us") operates the website clientalio.com. We are registered sole proprietorship in Delhi, India.
Registered Office: Rohini ,New Delhi India
Contact Email: support@clientolio.com
3. Our Services
Clientalio provides tools that enable users to collect video, text, and image testimonials, embed testimonials on websites, manage and showcase reviews, and sync testimonials with third-party CRMs or marketing tools via integrations.
4. Payments & Subscriptions
We offer free and paid subscription plans. Paid plans provide additional features such as custom branding, HD video, CRM sync, and priority support. Payments are processed securely through authorized payment partners and are shown in INR (₹) where applicable.
5. Data Privacy & GDPR Compliance
Clientalio is fully committed to data protection and GDPR compliance. When you use our platform to collect testimonials, you act as the Data Controller, and Clientalio acts as the Data Processor. We only process your data as necessary to provide the Service and will not send marketing emails to your clients or sell/share their data.
Privacy Policy
Last Updated: 05-Oct-2025
1. Introduction
Welcome to Clientalio. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.
2. Data We Collect
We may collect information you provide directly (name, email, company name, testimonial content), information collected automatically (IP address, browser, device, usage data), and cookies/tracking data. See our Cookie Policy for details.
3. How We Use Your Data
We use personal data to deliver and improve our services, manage accounts, respond to support requests, send important service updates (not marketing), and analyze service performance. We never use your data for unauthorized marketing or sell it to third parties.
4. How We Store and Protect Your Data
All data is securely stored on cloud servers. We use industry-standard encryption and security measures and engage third parties only under applicable data protection contracts. You can email for any issue at legal@clientalio.com.
Cookie Policy
1. Introduction
At Clientalio, we’re all about transparency — including how we use cookies. This Cookie Policy explains what cookies are, how we use them on our website, and your choices regarding their use.
2. What Are Cookies?
Cookies are tiny text files stored on your device when you visit a website. They help sites function, improve user experience, and provide analytics.
3. How We Use Cookies
We use cookies to keep you logged in securely, save preferences, analyze site traffic, and deliver a smoother, personalized experience. We do not use cookies to collect personal data without your consent or sell your information.
4. Managing Cookies
You can manage or delete cookies through your browser settings. Disabling cookies may affect your experience or certain features.
5. Third-Party Cookies
We may use third-party tools like Google Analytics or Meta Pixel. These partners comply with GDPR standards and may use cookies to collect anonymous visit data.
Third-Party Links Policy
1. Introduction
At Clientalio, transparency and user trust are at the core of everything we do. This Third-Party Links Policy explains how we handle links to other websites or services that are not operated by us.
2. Third-Party Links on Our Website
Our website may include links to third-party websites, tools, or integrations for your convenience. These sites are not controlled by Clientalio and we are not responsible for their content, policies, or data handling practices.
We recommend reviewing any third-party privacy and cookie policies before sharing personal information.
3. Use of Third-Party Services
To deliver certain features, we may rely on trusted third-party services. Each provider is vetted and operates under GDPR-compliant contracts. If a partner is located outside the EEA, we use approved safeguards such as Standard Contractual Clauses.
4. Liability Disclaimer
Clientalio cannot be held responsible for damages or data loss arising from use of external sites. Accessing third-party links is at your own risk.
GDPR Compliance Policy
1. Introduction
At Clientalio, we take your privacy seriously. We’ve implemented strict measures to comply with the General Data Protection Regulation (GDPR) — ensuring that your data is collected, processed, and stored responsibly.
For transparency about how we handle data, please review our related documents:
2. About Us
When you use Clientalio, you — as the user or organization — act as the data controller. Clientolio acts as the data processor, and we process data only as necessary to deliver our services. We do not send marketing emails to your customers, do not share or sell data to third parties, and will delete your data upon request in compliance with GDPR’s Right to Erasure (Article 17).
3. Data Hosting and Storage
All servers and databases powering Clientalio are securely hosted in on cloud servers. Third parties used for technical, analytics, or support purposes are contractually bound to applicable data protection terms.
4. Your GDPR Rights
Under the GDPR you have rights including Access, Rectification, Erasure, Restrict Processing, Data Portability, and the Right to Object. To exercise any of these rights contact support@clientolio.com.
5. Security Measures
We use end-to-end encryption for sensitive data, regular security audits, access control, and authentication measures to protect your information.